Refund & Return Policy – Pampink
At Pampink, we prioritize hygiene and safety. Due to the nature of our products (sanitary pads), we follow strict return and refund guidelines.
Returns
We do not accept returns for opened or used products due to hygiene and safety reasons.
Returns are only accepted if:
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The product received is damaged, defective, or incorrect
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The complaint is raised within 48 hours of delivery
To request a return, please contact us with:
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Order ID
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Clear photos of the product
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Description of the issue
Refunds
Once your request is reviewed and approved, refunds will be processed within 5–7 business days.
Refunds will be issued to the original payment method.
Non-Returnable Items
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Opened or used sanitary products
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Products returned without original packaging
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Requests made after 48 hours of delivery
Exchanges
We only replace items if they are defective or damaged. Exchanges are subject to stock availability.
Shipping Costs
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If the issue is from our side, return shipping will be covered by Pampink
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Otherwise, return shipping costs will be borne by the customer
Contact Us
For any refund or return queries, contact us at:
📧 pampinkcare@gmail.com